What People Have to Say
Divyani Sethi
The texture feels really premium. Looks even better in real.
Vandan
The overall finishing looks neat and the material doesn’t feel cheap at all. It blends in nicely with different types of setups.
Manu Arora
The hand tufted rug detailing is actually impressive up close.
Sidak Chadha
Colors are slightly different than the picture but still look great.
Yash Arora
The keyboard rug looks super clean on the desk. Minimal and aesthetic.
Ananya Sharma
The cushion covers feel really soft and add a nice touch to the sofa.
Bani Kaur
The chenille rug feels nice and heavy, and the finish is clean. Looks premium. looks really pretty, thanks DeRugDealer.
Jyoti Sethi
The chenille rug feels quite heavy and premium in hand.
Jaspreet
The rug fits really well in my room, feels good, thanks.
Shyam S.
Slight delay in delivery but the quality makes up for it.
Muskan Dudeja
Good grip at the bottom and the finishing looks clean. It stays in place even with regular movement, which was something I was worried about earlier.
Kartik Rana
The machine tufted rug is surprisingly soft.
Himanshi S.
Wasn’t sure at first, but it fits really well in the space.
Lakshita
The sofa throw looks very aesthetic and adds a subtle texture to the setup. The tufting over the throws makes it really premium and nice touch.
Arjun Nair
The hand tufted rug looks super premium and well finished.
Divyani Sethi
The texture feels really premium. Looks even better in real.
Vandan
The overall finishing looks neat and the material doesn’t feel cheap at all. It blends in nicely with different types of setups.
Manu Arora
The hand tufted rug detailing is actually impressive up close.
Sidak Chadha
Colors are slightly different than the picture but still look great.
Yash Arora
The keyboard rug looks super clean on the desk. Minimal and aesthetic.
Ananya Sharma
The cushion covers feel really soft and add a nice touch to the sofa.
Bani Kaur
The chenille rug feels nice and heavy, and the finish is clean. Looks premium. looks really pretty, thanks DeRugDealer.
Jyoti Sethi
The chenille rug feels quite heavy and premium in hand.
Jaspreet
The rug fits really well in my room, feels good, thanks.
Shyam S.
Slight delay in delivery but the quality makes up for it.
Muskan Dudeja
Good grip at the bottom and the finishing looks clean. It stays in place even with regular movement, which was something I was worried about earlier.
Kartik Rana
The machine tufted rug is surprisingly soft.
Himanshi S.
Wasn’t sure at first, but it fits really well in the space.
Lakshita
The sofa throw looks very aesthetic and adds a subtle texture to the setup. The tufting over the throws makes it really premium and nice touch.
Arjun Nair
The hand tufted rug looks super premium and well finished.
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Frequently Asked Questions
You can expect to receive your order within 5–7 days. Orders are dispatched within 24–48 business hours, and a tracking number will be shared once your order is shipped.
Returns or exchanges are only accepted for rugs that arrive damaged or defective. Custom-made rugs cannot be returned for other reasons. Please contact us with unpacking video and photos of any issues within 2-3 days of receipt.
If your rug arrives damaged, please make an unpacking video of the product and packaging, and send it to us at support@derugdealer.com. We will assist you with a replacement or resolution.
Yes, slight variations in size (2-3%) and color (up to 15%) are normal due to the handcrafted nature of each rug. These variations add to the uniqueness of your rug and are not considered defects.
Once an order is confirmed and payment is completed, it cannot be canceled.
We accept major credit cards, debit cards, and other secure payment methods like PayPal available at checkout via Razorpay.
Once your order is shipped, you will receive a tracking number via email or WhatsApp. Use this number to track your product’s delivery status.
Yes, we do offer international shipping. The additional costs for international shipping are to be borne by the customer. Currently, we are based in India, and all orders shipped within India are free of charge.
You can reach our customer support team via email at support@derugdealer.com, WhatsApp at [+91 8860284283], or through our website’s live chat feature. Our support hours are Monday to Friday, 9:00 AM to 5:00 PM.
